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Terms of use

Terms of Use (online shop), and privacy policy

 

(1)      Introduction

 

These terms of use govern your use of our website; by using our website, you accept these terms of use in full.  If you disagree with these terms of use or any part of these terms of use, you must not use our website.

 

If you register with our website we will ask you to expressly agree to these terms of use.

 

You must be at least 18 years of age to use our website.  By using our website and by agreeing to these terms of use, you warrant and represent that you are at least 18 years of age.

 

Our website uses cookies.  By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.

 

(2)      Licence to use website

 

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

 

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

 

You must not:

 

(a)      republish material from this website (including republication on another website);

 

(b)      sell, rent or sub-license material from the website;

 

(c)      show any material from the website in public;

 

(d)      reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

 

(e)      edit or otherwise modify any material on the website; or

 

(f)      redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter)

 

(3)      Acceptable use

 

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

 

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

 

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

 

(4)      Products

 

The advertising of products on our website constitutes an “invitation to treat” – not a contractual offer.

 

Prices stated on our website may be stated incorrectly.

 

The purchase of products via our website will be subject to our terms of sale.

 

We will ask you to agree to our terms of sale each time you purchase a product or products via our website.

 

(5)      Product reviews

 

In these terms of use, “your reviews” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to us for publication on our website whether as a product review or otherwise.

 

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your reviews in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

 

You warrant and represent that your reviews will comply with these terms of use.

 

Your reviews must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law and in any jurisdiction).

 

Your reviews (and their publication on our website) must not:

 

(a)      be libellous or maliciously false;

 

(b)      be obscene or indecent;

 

(c)      infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

 

(d)      infringe any right of confidence, right of privacy, or right under data protection legislation;

 

(e)      constitute negligent advice or contain any negligent statement;

 

(f)      constitute an incitement to commit a crime;

 

(g)      be in contempt of any court, or in breach of any court order;

 

(h)      be in breach of racial or religious hatred or discrimination legislation;

 

(i)       be blasphemous;

 

(j)      be in breach of official secrets legislation;

 

(k)      be in breach of any contractual obligation owed to any person;

 

(l)       depict violence in an explicit, graphic or gratuitous manner;

 

(m)     be pornographic or sexually explicit;

 

(n)      be untrue, false, inaccurate or misleading;

 

(o)      consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

 

(p)      constitute spam;

 

(q)      be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; or

 

(r)      cause annoyance, inconvenience or needless anxiety to any person.

 

Your reviews must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet.

 

You must not use any review to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms of use.

 

You must not submit any reviews to the website that are or have ever been the subject of any threatened or actual legal proceedings or other similar complaint.

 

We reserve the right to edit or remove any reviews submitted to our website, or stored on our servers, or hosted or published upon our website.

 

Notwithstanding our rights under these terms of use in relation to your reviews, we do not undertake to monitor the submission of reviews to, or the publication of reviews on, our website.

 

(6)      Limited warranties

 

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

 

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

 

(7)      Limitations and exclusions of liability

 

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.  If you are a consumer, any statutory rights that you have, that cannot be excluded or limited, will not be affected by these terms of use.

 

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

 

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

 

 

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

 

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

 

We will not be liable to you in respect of any loss or corruption of any data, database or software.

 

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

 

(8)      Indemnity

 

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

 

(9)      Breaches of these terms of use

 

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

 

(a)        send you one or more formal warnings;

 

(b)        temporarily suspend your access to the website;

 

(c)        permanently prohibit you from accessing the website;

 

(d)        block computers using your IP address from accessing the website;

 

(e)        contact your internet services provider and request that they block your access to the website;

 

(f)        bring court proceedings against you for breach of contract or otherwise; and/or

 

(g)        suspend and/or delete your account with the website.

 

(10)    Variation

 

We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

 

(11)    Assignment

 

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

 

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

 

 

 

 

(12)    Severability

 

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

(13)    Exclusion of third party rights

 

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

 

(14)    Entire agreement

 

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

 

(15)    Law and jurisdiction

 

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

(16)    Registrations and authorisations

 

We are registered with Independent Commissioner’s Office.  You can find the online version of the register at www.ico.gov.uk.  Our registration number is 9150047.

(17)    Our details

 

The full name of our company is MTFX Online Ltd

MTFX Online Ltd is a company registered in England and Wales under company number 04211014

 

Our registered address is Velt House Lane, Elmore, Gloucester, GL2 3NY

 

You can contact us by email to info@mtfx.com

Privacy Policy

 

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

 

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

 

(1)      What information do we collect?

 

We may collect, store and use the following kinds of personal information:

 

(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.

 

(b)      information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services

 

(c)      information that you provide to us for the purpose of registering with us

 

(d)      any other information that you choose to send to us.

 

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

 

(2)      Cookies

 

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

 

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

 

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website.

 

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

 

Our payment services providers may also send you cookies.

 

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

 

(3)      Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

 

We may use your personal information to:

 

(a)      administer the website;

 

(b)      improve your browsing experience by personalising the website;

 

(c)      enable your use of the services available on the website;

 

(d)      send you goods purchased via the website, and supply to you services purchased via the website;

 

(e)      send statements and invoices to you, and collect payments from you;

 

(f)      send you email notifications which you have specifically requested;

 

(g)      deal with enquiries and complaints made by or about you relating to the website;

 

(h)      keep the website secure and prevent fraud;

 

(i)       verify compliance with the terms and conditions governing the use of the website

 

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

 

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

 

All our website financial transactions are handled through our payment services providers, World Pay and PayPal. You can review their privacy policy at www.worldpay.com and www.paypal.com. We will share information with World Pay and PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

 

(4)      Disclosures

We may disclose your personal information to any of our employees, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

 

In addition, we may disclose your personal information:

 

(a)      to the extent that we are required to do so by law;

 

(b)      in connection with any ongoing or prospective legal proceedings;

 

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

 

(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

 

(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

 

Except as provided in this privacy policy, we will not provide your information to third parties.

 

(5)      International data transfers

 

 

personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

 

You expressly agree to such transfers of personal information.

 

(6)      Security of your personal information

 

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

 

We will store all the personal information you provide on our secure servers.

 

All electronic transactions entered into via the website will be protected by encryption technology.

 

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

 

(7)      Policy amendments

 

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

 

(8)      Your rights

 

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

 

(a)      the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

 

We may withhold such personal information to the extent permitted by law.

 

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 

(9)      Third party websites

 

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

 

(10)    Updating information

 

Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

(11)    Contact

 

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@mtfx.com or by post to MTFX Online Ltd, Velt House, Elmore, Gloucester GL2 3NY.

 

(12)    Data controller

 

The data controller responsible in respect of the information collected on this website is Mark Turner

 

Our data protection registration number ZA008896